Coco Dress

SHIPPING COSTS
Shipping for Spain is free.
Europe deliveries are free for orders above 100€
International deliveries are free for orders above 250€.

PROCESSING OF ORDERS
For orders placed from Monday to Friday before 13:30h, we try our best to process the same business day. Orders placed after this time will be processed the next business day.

Once your order has been placed you will receive an order confirmation email. And once shipped, you will receive another email with your tracking number and all the shipment details.

DELIVERY TIMES
Spain: Orders will be delivered within approximately 1 to 4 working days from shipment.
Europe: Orders will be delivered within approximately 2 to 7 working days from shipment.
International: Orders will be delivered within approximately 4 to 9 working days from shipment.

WHAT ARE THE CUSTOM DUTIES OUTSIDE THE EUROPEAN UNION?
You can be charged with import duties or local sales taxes. The amount is approx. 12%-14% of the total amount including shipping costs.

Orders under the 600€ (or a total that is not higher than $800) to the USA are free from import duties.

If a delivery is rejected by the customer, the customer is responsible for any costs made.

Import duties and local taxes are handled and determined by local custom authorities, RAVENS VIEW CLOTHING is not responsible for this.

The rules for importing goods may vary per country.

IS YOUR COUNTRY NOT AVAILABLE FOR DELIVERY?
We deliver our products worldwide but if the chosen country gives you an error, send us an email to: shop@ravensview.es and we will find a solution.

If you are not satisfied with the product you have bought, you have 30 days since your purchase in order to return the article/s bought. 

We do not accept returns from:
- Products that have been used.
- Products that do not conserve the original swing ticket and packaging.

Once we have checked that the product and the original swing ticket is in the same state as received we will refund the money back to your bank account. 

We will only return the costs of the product, not the costs of the delivery.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Return Details:

Send the items you want to return to this address:

RAVENS VIEW
TIMBAL 24
07817
SANT JORDI, IBIZA
SPAIN

TEL: +34 971 39 67 00

Please add a note specifying your order number, the items you want to return, and the reason for the return.

We recommend you to send your return by certified mail or with a tracking number.